DESCRIPTION!
-This design will be made/apply with Embroidery.
-Please note that the actual design color may vary slightly from the image due to screen resolution, different angles of the picture/thread.
-Maintenance instructions!
·Machine wash with cold water.
·Please make sure to wash light and dark sweaters separately to prevent staining.
·Lay it flat for air dry by itself (do not put anything on to it), please do not use dryer.
·During the washing process, try to avoid severe friction or rubbing of the sweater.
·Do not dry clean.
-Kindly take note that during the holidays, production time may be longer than usual due to high demand for our products. You are welcome to upgrade the shipping if you need your order faster, (this option still doesn’t affect the production time, it is only for carrier to deliver faster) the availability of this service may be affected due to the overwhelming demand experienced by USPS.
-Personalization box is only for design color information.
- Backside design is additional fee, please make sure to add the fee into your purchase.
- If you want to add or change anything on the existing design that we show in the display picture, please contact with the seller from message box to ask if the changes and additional request can be done or not, if you do not ask and request for it without asking in the order we will ship the item as it is without the requests done.
- Please check the color charts for the size and type of the t-shirt you want, not every color is available for each type of t-shirts, drop down comes automatically with every color but they are not available for each item so please make sure to check it, if you do not check the color charts the closest item will be sent to you. ATTENTION! All tops are unisex, except the tank tops. Tank tops are women sizes. The rest of the items we provide are unisex tops. Sweatshirts and Hoodies are adult unisex items, we do not have them available for kids. Please contact us if you want a sweatshirt or a hoodie for kids, we can always check the possibility.
- We have 3 different t-shirt brand that we use, if you only want one particular brand please ask the seller for availability, if you do not ask we will ship the available brand.
- If you enter wrong address with your order, we will try to help you if you message us from the message box only if the item has not been made and processed to the packaging level to ship the item.
- Messages will be answered during business hours (9 am to 6 pm CST) and during business days ( Monday to Friday)

---------- How to Order Your Custom Design T-shirt ----------
• Choose your t-shirt color
• Choose your size
• Choose your design & text color
• PLEASE make sure all your order’s steps

---------- Product ----------
• 4.2 oz., 100% airlume combed and ringspun cotton, 32 singles
• 32 singles Athletic Heather and Black Heather are 90/10 airlume combed and ringspun cotton/polyester Ash is 99/1 airlume combed and ringspun cotton/polyester
• double-needle stitching throughout
• seamless collar
• heat transfer label
• taped shoulder-to-shoulder

• Orders ship within 5 to 10 business days.
• Tip: Buying 2 products or more at the same time will save you quite a lot on shipping fees.
• We understand how important it is to receive your order promptly. That's why we offer fast and reliable shipping options to our customers.
  • All orders are processed within 7 business days. Once your order has been processed, you will receive a tracking number via email so you can track your package.
  • We offer standard shipping and expedited shipping options, depending on your needs. Standard shipping usually takes 7 business days to arrive, while expedited shipping usually takes 4 business days to arrive.
  • Please note that we cannot be held responsible for any delays caused by the shipping carrier. If you have any concerns about the delivery of your order, please contact us and we will do our best to help.

• If you're not 100% satisfied, let us know and we'll make it right.
• We strive to provide you with the best shopping experience possible. If for any reason you are not satisfied with your purchase, you can return it within 7 days of the delivery date for a refund or exchange.
  • To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Please note that certain items, such as personalized or custom-made products, are not eligible for returns or exchanges.
  • If you have any issues with your product, please contact us at nguyenngoctiep422@gmail.com and we will do our best to resolve the issue.
  • All products sold on come with a 7 day warranty against defects in materials and workmanship. If you believe your product has a defect, please contact us and we will be happy to help you.